Fred Frankel and Sons, Inc., established 19110
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Terms of Use


Who May Order

For U.S.A. based customers, we will sell to you only if you have a tax-resale number or tax-exempt number. We sell wholesale only and do not charge sales tax. Non-U.S.A. customers must have businesses in their home countries and must be buying for resale.

Payment Terms
All accounts are COD unless "net 45 day" terms are established by us after approval of your credit application. COD balances due UPS must be certified checks or money orders, unless "company check" status has been approved by us.

Past-Due Balances
We reserve the right to charge 1.5% per month on any past-due balance. If your account has been approved for credit terms, you agree to pay all invoices by their due dates. If your account is placed for collection due to non-payment, you agree that attorneys' fees and collection costs may be added to the amount owed.

Prices
Prices are subject to change without notice. While we have double-checked the prices that appear here, we are not responsible for errors. If you believe a price is incorrect, please contact us before placing your order.

Minimums and Multiples
While we never require a minimum dollar amount per item or per order, many items are sold in particular multiples. For example, most trimmings and bandings are sold in 6 or 12 yard multiples. Most buttons, buckles and appliques are sold by the dozen. In the event that you want an amount different than our standard multiple, order it with the understanding that if it is not available, the amount will be increased to the next "standard" amount. Rhinestones, pearls and other crystals are usually pre-packaged and sold by the packing unit, which is determined by Swarovski and our other vendors (for example, article 2058/5ss is sold 10 gross to a package, while article 2058/30ss is sold 2.5 gross to a package). We never break packages to fill an order.

Discounts
All of our prices are net, and for most items there is no difference between the price of 12 pieces and the price for 1200 pieces. If you believe your order is so large that a quantity discount is justified, please contact us prior to ordering.

For certain rhinestone bandings, quantity discounts are available and are already factored into the pricing on this site. These are noted on the site where applicable. If you have specific questions about these discounts, please contact us

Sizes
We have included sizes in the item descriptions where it is possible to do so. For many items the sizes are standard to the industry (i.e. "ss" for "stone size"). If you are not familiar with these measurements, please refer to the size chart.

Colors
While we have attempted to photograph items with perfect color clarity, it is possible that your computer display may alter the color of an item. We are not responsible for variations between the display and the actual item. Also, particularly in the case of rhinestones, colors may vary slightly from lot to lot and even within lots. The colors of rhinestones are shown in the color chart, although not every item and size is available in all colors.

Items not found on this site
In addition to the thousands of items contained on this site, we have many more items in the line. In some cases, the item may not be listed here but is obviously available (for example, a banding may appear as available in one, two and four row; even if three row does not appear here, it is available because multiple rows are cut from wider pieces). In other cases, a whole category is available though not listed because we have close-out quantities only and do not intend to reorder the item (although our close-out quantities are often very large). In either case, please note your interest on your order form, or call the sales department with your request.

Swarovski
Fred Frankel & Sons, Inc. is part of a selected group of distributors trusted to present exclusive crystals from Swarovski for resale. In the case of certain items, we sell previous style numbers interchangeably with newer style numbers (for example, article 2012, 2028, 2038 and article 2058). There is no difference in quality between the items and they may be listed either way on this site. When we substitute articles 2000 or 2012, we reduce the price to our close-out price.

Returns
All requests to return merchandise must be made within ten days of receipt must be authorized by us and are subject to a 20% restocking fee. Under no circumstances will we authorize the return of packaged rhinestones.

Shipping Options
We ship exclusively via U.P.S. You have the option of choosing ground, third day, second day or next day service. We ship prepaid and add the shipping charges to the cost of the shipment. Shipping charges depend on weight and are a reflection of U.P.S.' published rates.

You are welcome to pick up your order rather than having it shipped. Our normal business hours are 8:30am to 4:30pm, Monday through Friday.

International Orders
If you are located outside the U.S.A., your order will be filled and priced for shipment via U.P.S. International. The price will include merchandise and shipping charges, as well as a wire transfer fee to cover charges imposed by your bank (if your bank charges you for all fees, you may ignore the wire transfer charge). You must include a fax number when you place the order, because we will fax you a pro-forma invoice and wire transfer instructions. After our bank receives your payment in full, your order will be shipped.

Privacy Notice
Usually we do not release account and other personal information to third parties. We will release information if we deem it appropriate in connection with fraud prevention and credit risk reduction. We will release information when we believe it appropriate to comply with law, or to enforce or apply our "Terms of Use". We will release information to third parties in connection with our normal business activities, but these third parties will be limited to using this information in connection with the specific activities they are performing on our behalf. We do not sell customer information to third parties for marketing purposes, other than certain marketing performed on our behalf.

Terms of service and conditions of use
Please read these terms and conditions of use carefully before using this site. By using this site, you signify your consent to these terms of use. If you do not agree to these terms of use please do not use the site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. The term "FredFrankel.com" shall mean Fred Frankel and Sons, Inc., a New York corporation, and all of its subsidiaries and affiliates (unless the context requires otherwise), whenever it is used on this Web site. Please check these terms periodically for changes.

Indemnification
Users of the FredFrankel.com website are entirely responsible for maintaining the confidentiality of their password and Login. Furthermore, users are entirely responsible for any and all activities that occur under their account and agree to indemnify, defend, and hold harmless Fred Frankel & Sons, Inc. for any liability or expense arising from such use or misuse. Users agree to immediately notify the providers of any unauthorized use of their account or any other breach of security known to them.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Fred Frankel & Sons, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Fred Frankel & Sons, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of Fred Frankel & Sons, Inc. or its software suppliers and protected by United States and international copyright laws.

Trademark
FredFrankel.com and other marks indicated on our site are registered trademarks of Fred Frankel & Sons, Inc.. or its subsidiaries and affiliates, in the United States and other countries. FredFrankel.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Fred Frankel & Sons, Inc. Fred Frankel & Sons, Inc. trademarks and trade dress may not be used in connection with any product or service that is not Fred Frankel & Sons, Inc., in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Fred Frankel & Sons, Inc.. All other trademarks not owned by Fred Frankel & Sons, Inc. or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Fred Frankel & Sons, Inc. or its subsidiaries and affiliates.

License and Site Access
Fred Frankel & Sons, Inc. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Fred Frankel & Sons, Inc. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Fred Frankel & Sons, Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Fred Frankel & Sons, Inc. and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Fred Frankel & Sons, Inc. name or trademarks without the express written consent of Fred Frankel & Sons, Inc. Any unauthorized use terminates the permission or license granted by Fred Frankel & Sons, Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of FredFrankel.com so long as the link does not portray Fred Frankel & Sons, Inc., its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Fred Frankel & Sons, Inc. logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Fred Frankel & Sons, Inc. and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Product Descriptions
FredFrankel.com attempts to be as accurate as possible. However, Fred Frankel & Sons, Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by FredFrankel.com itself is not as described, your sole remedy is to return it in unused condition (subject to the restrictions on returns listed above, under "Returns").

Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY FRED FRANKEL & SONS, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. FRED FRANKEL & SONS, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FRED FRANKEL & SONS, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FRED FRANKEL & SONS, INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM FRED FRANKEL & SONS, INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FRED FRANKEL & SONS, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

California Purchasers
Consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of leaded crystal will expose you to lead-a chemical known to the State of California to cause birth defects or other reproductive harm.

Applicable Law
By visiting FredFrankel.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Fred Frankel & Sons, Inc. or its affiliates and that New York will be the jurisdiction for the resolution of any such disputes.

Site Policies, Modification, and Severabilty
Please review our other policies, such as our Privacy policy, mentioned under "Privacy Notice" above. These policies also govern your visit to FredFrankel.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.